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Technical Information & Product Manuals

Welcome to our Technical Information Centre, your go-to resource for gas appliance user manuals, installation guides, and product specifications. Whether you’re setting up a new appliance, troubleshooting an existing one, or simply want to understand how your product works, this page provides easy access to downloadable manuals for all our gas appliances.

Our comprehensive library is designed to help homeowners, installers, and technicians find accurate, up-to-date information quickly. Each manual includes operating instructions, safety guidelines, maintenance advice, and technical details to ensure you get the best performance from your appliance.

Simply browse the list, select your product, and download the manual you need—clear, reliable, and straight from the manufacturer.

If you need assistance or can’t find the document you’re looking for, our support team is here to help.

Geyser Questions

When building, renovating, or upgrading your home’s hot water system, one of the most common questions is: “Should I choose an electric geyser, a gas geyser, or a solar geyser?” Each energy source offers unique benefits and limitations, and understanding these can help you choose the most efficient and cost-effective solution for your home.

In South Africa, homeowners generally have access to three main energy options:

  • Electricity – Readily available in most homes across the country.
  • LP Gas (Liquefied Petroleum Gas) – Widely accessible, cost-effective, and suitable for gas geysers and many other household appliances. Natural (piped) gas is available only in select urban areas.
  • Solar Energy – Increasingly popular and widely available, though its effectiveness depends on local climate and installation conditions.

Each energy source has its pros and cons, especially when it comes to running geysers, heating, cooking, and general household use.

Electricity

  • The most commonly available energy source in South Africa.
  • Can power all household appliances, including traditional electric geysers.
  • Downside: Electricity costs are rising, and power supply has become unreliable due to load shedding.
  • Electric geysers are typically the least energy-efficient and most expensive to run long-term.

Gas (LP Gas or Natural Gas)

  • LP Gas is cheaper than electricity and produces significantly fewer greenhouse gas emissions.
  • Ideal for gas geysers, room heating, and gas cooking.
  • Gas appliances are highly energy-efficient and usually pay for themselves through electricity savings in a relatively short period.
  • Natural/piped gas is limited in availability, mainly to certain city areas.
  • Gas geysers heat water instantly and only use gas when hot water is being used, making them extremely cost-effective.
  • Gas Geysers (Forced Fan) can run inline with a solar geyser, as a back-up for when the solar geyser is insufficient eg cloudy weather or high hot water demand at night.

Solar Energy

  • A clean, renewable, environmentally friendly energy source.
  • Can supplement or completely replace electric or gas water heating.
  • Solar hot water systems often provide 50–90% of a home’s hot water needs.
  • Downside: High upfront installation cost, weather-dependent, and not suitable for all properties.
  • Best viewed as a long-term investment, not a quick cost-saving solution.

Selecting the right appliances can significantly lower your energy bills and improve efficiency throughout your home.

Hot Water Systems

  • Solar geysers provide most of your hot water for free, with electric or gas boosters used only when sunlight is insufficient.
  • Gas geysers run on LP Gas or Natural Gas and produce around one-third of the emissions of standard electric geysers.
  • Gas geysers are extremely efficient because they heat water on demand, avoiding the cost of storing and reheating water.

Home Heating

  • Modern gas heaters such as Rinnai & Bromic are cheaper to operate and produce far fewer emissions than electric heaters.
  • Roll-about gas heaters (with a 9kg cylinder inside) are convenient but less gas-efficient than fixed gas heating systems.

Gas Refrigeration

  • Gas Fridges/ Freezers are ideal for areas with no electricity or unstable electricity supply, for Camping & mobile food trailers.
  • Gas Freezers can be fitted with a thermostat (extra charge) which allows them to be used as a fridge.

Cooking

  • Gas hobs and ovens are generally cheaper to run, offer better temperature control, and produce less than half the emissions of electric cooktops.
  • Gas cooking also ensures you can still prepare meals during power cuts.

Gas Geysers – Which One Should I Buy?

If you’re looking to switch to gas hot water or replace an existing system, understanding the different types of gas geysers available in South Africa will help you choose the best model for your home. In South Africa, there are three main types of gas geysers:

  1. Standard / Manual Gas Geysers
  2. Constant Temperature Gas Geysers
  3. Forced Fan (Advanced) Gas Geysers

At [Your Business Name], we only sell trusted, established brands with reliable service and parts support in South Africa.

Common brands in South Africa include:
Atlas & Dewhot

Advantages

  • Affordable entry-level option
  • Battery-ignited, no electricity required
  • Simple operation with Summer / Winter settings and water flow control
  • Typically includes a 1-year warranty, or 2-year warranty for Ariston & Bosch (installation by a registered gas installer required)

Disadvantages

  • Cannot effectively run multiple hot taps at once
  • Cannot set an exact temperature—they simply increase incoming water temperature by ~35–40°C
  • May struggle to achieve high temperatures during very cold winter months
  • Not suitable for upstairs bathrooms
  • Sensitive to fluctuating water pressure (may require a pressure pump)
  • Require a flue pipe even for outdoor installations
  • Need a weather cover for wind and rain protection

Recommended Applications & Sizes

  • 6L – Kitchen sink or basin
  • 8L – Kitchen sink + washing machine; light-use shower (guest bathroom)
  • 10L – Single shower
  • 12L – Suitable for a bath
  • 16L – Shower + small basin operating together
  • 20L (Standard) – Two showers or baths simultaneously

Gas Efficiency Tip

Larger manual geysers use more gas.
For households where the kitchen tap is used frequently, it can be more cost-effective to install a separate 6L or 8L unit dedicated to kitchen use.

Popular brands include:
Dewhot , Atlas & Typhoon

These are upgraded Standard/Manual geysers with a digital keypad that allows you to set the exact desired water temperature.

Benefits

  • Allows precise temperature control
  • More stable temperatures when two taps run simultaneously

Ideal for homes wanting better comfort and consistency without the cost of a Forced Fan system.

Brands in South Africa include:
Paloma, Rinnai, Atlas, Typhoon

  • Paloma & Rinnai – Japanese manufactured, 50+ years of proven quality. Size range includes 16l/ 20l/ 26l, 28l, 32l
  • Typhoon – Size Range includes 12l, 16l

Advantages of Forced Fan Gas Geysers

  • Extremely energy-efficient, using only the gas needed at any moment
  • Allows exact temperature programming
  • Operates under low water pressure (1 bar)
  • Paloma & Rinnai can supply hot water up to 20 metres from the unit
  • Only geysers that properly supply upstairs bathrooms
  • Automatically stabilises water pressure fluctuations
  • Supports multiple taps at once with consistent pressure and temperature
  • Fully weatherproof and do not require flue pipes
  • Can connect directly to solar water heating systems as a back-up
  • Excellent warranties:
    • Paloma & Rinnai: 10-year heat exchanger warranty
      • 3 years on internal piping
      • 1 year on electronics
    • Typhoon: 1-year warranty

Disadvantages

  • Cost 2–3 times more than Standard geysers
  • Require electricity to ignite and operate
  • During load-shedding, a UPS, inverter, or generator is recommended
  • Must be protected from power surges to avoid electronic damage

Understanding Gas Consumption

Gas usage is calculated based on the geyser running at full flow for one hour.

Standard / Manual Geysers

  • No electronic modulation
  • Burners operate at full capacity every time
  • Use the same amount of gas whether one tap or multiple taps are open

Forced Fan Gas Geysers

  • Electronically controlled
  • Modulate gas usage according to hot water demand
  • Far more efficient and cost-effective
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